Managing change: an in-depth study based on 34 live cases

//Managing change: an in-depth study based on 34 live cases

change projectThroughout the course of the year, everyone has been working on a change project within their own organization. They identified a needed change, and worked to implement it.  In addition to getting the change accomplished, the goal of the project was to understand what works well and less well in managing change, to assess their own ability to foster change and their organization’s readiness for change, and how they could improve both of those.

Last weekend, everyone presented their change projects and their learning.  We heard about the implementation of a digital strategy, the reorganization of a warehouse and spare parts inventory, the introduction of a CRM system, introduction of a new way to deliver IT projects and implementing a project management office, among others.  Based on the presentations, the class developed their own best practices for managing change, and were able to debate and discuss them not only with each other, but with two executives with lots of experience in change: Roman Oryschuk (managing director and founder of Global Change Leaders, and former President and CEO of GE Capital Solutions Europe) and Sylvain Lafrance, former Executive Vice-President of French services at CBC/Radio-Canada and a member of the Order of Canada.

Coming at the end of the coursework of the program, the change projects featured many of the concepts and frameworks learned throughout the year, implemented into the participants’ organizations.  It’s a great example of how the program is personalized – everyone chose the project that suited their needs – and how it shortens the distance between the classroom and the company.