After studying law and a career as a lawyer, Carine Monge worked in the financial industry for nearly 20 years, first as an independent financial planner, and then, after completing the McGill-HEC Montreal EMBA in 2015, as a manager at a financial institution. After a year in the “fintech” consulting process, Carine returned to the legal world, becoming director of operations for the Quebec Bar Services Corporation. The QBSC is a non-profit organization whose mission is to offer services to all 27,000 members of the Law Society for both their professional and personal lives.
Carine’s mandate is to solidify and innovate the customer experience, optimize processes, coach the team and support growth.
Despite this new management position and the many boards of directors on which she sits, Carine also accepted the invitation of the Financial Security Chamber to write a series of articles on a subject close to her heart and which was the subject of her final paper: the transformation of financial services and more specifically the succession of financial advisors.
In the introduction to her first article, “Do you have a “business model canvas” to better present and manage your practice?“, Carine explains:
“In 2013 – 2014, I had the chance to do an executive MBA at McGill-HEC Montreal. Our final assignment had to be related to our job. As a financial planner, financial security advisor and independent group savings representative, I wondered if it was time for me to acquire a new business block. So, I decided to dedicate my final assignment to the topic of succession of independent financial services advisors. Life meant that I did not acquire a business block afterwards, since I accepted a position at a financial institution. However, I continued to be very interested in the issue of succession of advisors and I had the opportunity to talk about it with dozens of advisors. I therefore propose to share with you some of my findings and conclusions in a series of articles.”
Carine’s next articles to be posted on the Financial Security Chamber’s website will focus on:
- The “SWOT” analysis of the practice of a financial advisor
- A well-structured process
- The next generation, after a compliance checklist
- Customer segmentation before you think about retirement
- Factors that may influence the value of a financial advisor’s practice
- Is there a perfect match?